Return and Refund Policy

We aim to ensure your satisfaction with every purchase. If you’re not completely satisfied, you may be eligible for a return or refund under the conditions below:

Conditions for Returns:

  • Items must be unused, in original packaging, and returned within 7 days of receipt.
  • Proof of purchase is required.

Non-Returnable Items:

  • Perishable goods, intimate apparel, or clearance items.

Refunds:

  • Approved refunds will be processed within 7-14 business days to the original payment method.

Contact us at famallmart1@gmail.com or +233 53 958 8551 to initiate a return or refund.